Frequently Asked Questions

The things people ask before booking training or a consulting engagement. Can't see your question? Just ask.

How are sessions delivered?
Live and instructor-led. Online worldwide over Microsoft Teams, and in-person across South Africa for corporate and on-site work. Every training session includes a recording and follow-up resources.
Do learners need a powerful computer for the labs?
No. The hands-on labs run in Microsoft's cloud, so all a learner needs is a modern browser and a stable internet connection. Two screens (or a laptop plus a phone as a second screen) make the hands-on courses easier, but aren't essential.
What's the difference between a certification course and an Applied Skills workshop?
A certification course prepares you for a formal Microsoft exam and badge. An Applied Skills workshop earns a free Microsoft credential through a hands-on lab — no written exam. Certifications prove breadth; Applied Skills prove you can do a specific job task.
Are the Microsoft credentials free?
Applied Skills credentials and their lab assessments are provided free by Microsoft and never expire. Formal certification exams carry Microsoft's own exam fee, paid to Microsoft separately. In both cases, what you invest in with Bam Cloud AI is the teaching and preparation.
Can you train my whole team?
Yes. Most training runs as private team sessions or workshops, tuned to your environment and scheduled around your calendar. Group and corporate rates are on the pricing page and the individual course pages.
Do you do consulting as well as training?
Yes — AZ-305 certified Azure architecture and advisory, and fixed-price estate assessments. Many clients start with a two-hour Microsoft Estate Health Check to see where they stand before committing to anything larger.
How do I pay?
Invoiced on booking — EFT within South Africa, or card via Payoneer for international clients. Platform-based training (iTalki, Preply, Udemy) is paid on those platforms directly.
What happens to my data?
This site collects only the name and email you submit via contact and booking forms, used solely to respond to your enquiry, in line with POPIA. Your information is never sold or shared. To request, correct or delete your data, email [email protected].